Discreet Shipping

We assure your discretion and privacy by shipping every order in a plain box. Standard Mail and International shipments are made in a plain brown box or white envelope, while Priority Mail is shipped in a standard Red, White, and Blue box . These boxes are supplied to us by the US postal service and are the same as those used by thousands of mail order companies around the country.

We do not use my-sexhealth.com as the return address. Instead, we use:

AIAC LLC.
6104 West Gate Rd Suite 122
Raleigh, NC 27615-6164

AIAC is our corporate name. We feel it makes a discreet return address. Your credit card statement will also have AIAC LLC as the billing party. We feel that this will allow you to receive your shipment and bill in a safe and discreet manner. International orders are required to have the contents described on the customs forms. We have become quite skilled at using discreet descriptions of personal items. We deftly balance giving accurate descriptions and maintaining privacy. Our shipping department is quite proud of the puns that they use to describe products.

Shipping Methods

United States

•     · USPS First Class ( ETA 5-10 days ) - $6.99
•     · USPS Priority (ETA 2-3 days) - $14.99
•     · USPS Express (ETA 1 day) - $34.99

All priority packages will have tracking and signature confirmation ensuring your products safe and discreet arrival.

All orders placed over $90 come with FREE USPS Priority Shipping!

International

•     · USPS First Class International (ETA 10-14 days) - $19.99
•     · USPS Priority International (ETA 3-4 days, from there it is dependent upon your local post office) - $29.99
•     · USPS Global Priority Express Guaranteed (ETA 3-4 days. Guaranteed .) -$59.99

Please note that...

•     · Overseas special delivery orders are dispatched on the same day; however, delivery times will vary depending upon local delivery services.
•     · We can ship internationally via USPS, and UPS which is charged to you at cost. For International prices please email us.
•     · During busy periods, we cannot guarantee 3-5 day delivery for any standard shipping option, but we guarantee to deliver within 28 days.

Delivery Countries

Returns Policy

Any and all damaged products are refunded immediately. We cannot guarantee our devices unless they have been damaged. Please ensure you are completely satisfied with your order before you make your purchase.

Some of our herbal products come with a guarantee, this no-questions asked policy enables refunds or exchanges to be made within 1 -2 months (depending on product), please ask customer services for details as the guarantee is product specific.

* Priority service given due to longer delivery times.